Company :
Our client is one of the fastest growing companies in Europe. They help companies with their customer service effort. You will be part of an extremely driven remote team in awesome Greece! This offer is a great opportunity for anyone who is looking for a new challenge & working from home opportunity anywhere in Greece.
As a Customer Support you will:
Support of all customers requests in German by multiple communication channels (phone or email)
Maintain solid customer relationships by handling their inquiries and concerns (i.e. troubleshooting, fraud order and returns: My toothbrush stopped working, My TV arrived today after the repair, however its still not working
Be knowledgeable about given offer and providing the product information (i.e.: I would like to learn more about the features of the coffee machine; What are the differences between these devices before ordering
Answers delivery questions like: I was expecting my product yesterday, but I have no news yet on the status of my issue
What do we expect:
Fluency in German (C2 native)
Communicative English level
You live anywhere in Greece or you are ready to relocate there
Ability to communicate clearly and effectively
You are looking for adventure in fast growing, international company
We do NOT require previous experience
What we offer:
Competitive monthly salary: 1200 gross + 2 additional salaries per year + up to 200 monthly performance bonus
Full time (40h/week), 1-year fixed-term Greek employment contract in accordance with Greek labor law (after the 12 month expiration of the initial contract we will move forward to a permanent contract)
Holidays (weekends) are paid higher (according to the Greek law)
All necessary work equipment (telephone, computer etc.) is provided by the employer
Public + private health insurance coverage
Fully remote work system
Digital training is provided at the beginning of the work (paid by employer)
Note: When you apply for this vacancy, you are giving your GDPR consent to Smart Recruitments. We might share your CV details directly with our client for the purpose of recruitment.
