About the Role
This is for a full-time Front of House Receptionist position, supporting the admin department. The Front of House is the first contact person that ensures positive customers satisfaction for all interactions with parents, visitors, staff and students. Working hours is from 7.30 A.M to 4.30 P.M. from Monday to Thursday and Fridays up to 1230 PM.
The successful candidate will have current skills in technology, strong written and spoken communication skills, a positive and professional manner.
Duties & Responsibilities
- Provide information about the schools (curriculum, admission procedure, tours, administration structure, etc.).
- Respond to telephone calls and enquiries courteously and direct calls to appropriate school personnel.
- Provide information in regards to school programs, events, functions, activities, examinations and timings.
- Relate courteously with visitors and welcomes them to the school. Maintain reception area presentable and clean at all times.
- Gather and communicate updated information on School events, activities and meetings through daily bulletin.
- Maintain a Visitor Register of all visitors to the school and books school tours
- Coordinate the school’s mail delivery system and liaise with courier services.
- Assist with Secretarial tasks assigned as and when reasonably required by Supervisor.
- Ensure policies, procedures, and codes of conduct are followed at all times.
- Initiate effort and energy beyond the typical work day, where the tasks require additional commitment.
- Attend staff meetings and serve on committees as required.
- Perform other duties as requested by direct & dotted reporting line managers / supervisors
Requirements:
- Ability to multi-task and cope with peaks of demand
- Proficient secretarial and computer skills
- Experience: Minimum of one year experience working as a receptionist or in a customer service focused role
- Effective communicator (written and spoken)
- Interpersonal skills, able to operate in a diverse environment
All positions attract an excellent remuneration package including: Competitive tax free salary,
